Profile

A committed and client centered Technical Support Analyst with extensive experience in Network Administration, Network Security, File Servers, Database Servers, and Workstations. Known for delivering creative direction and generating strategic /solutions-based ideas. Ability to translate complex ideas and processes into technical facts or persuasive non-technical presentation. Delivers client centered services by developing lasting vendor relations. Key player in creating an inclusive and productive working environment. Core competencies include:

· Organization & prioritization

· Attention to detail and precision

· Project completion with pressing deadlines

· Excellent interpersonal communication

· Strong troubleshooting and diagnostic skills